Chapter 8: Putting Governance into Action: Pilots and Iterations
This chapter explains how to activate your innovation governance framework by launching pilot projects and refining them through iterative cycles. You will learn to select appropriate pilot projects, execute them with clear, structured sprints, and continuously gather actionable feedback to improve your innovation efforts. Every section in this chapter provides detailed, practical guidance and real-world examples so you can implement this approach immediately.
1. Introduction
You must put your innovation governance framework into practice to drive real change. In this chapter, you launch pilot projects that test your innovation ideas under your established governance system. You then use iterative cycles to plan, execute, review, and adjust each pilot. This process ensures that your framework adapts to real-world conditions and that you build momentum through measurable success.
2. Launching Pilot Projects
Pilot projects serve as small-scale experiments that validate your innovation framework in action. You test ideas, identify potential challenges, and learn valuable lessons before scaling initiatives.
A. Selecting the Right Pilot Projects
Select projects that align closely with your strategic objectives and promise significant value. Limit the scope of each pilot so you can manage it effectively while still gathering meaningful insights. Consider choosing pilots from different departments or market segments to test various aspects of your governance framework.
Example:
A retail company pilots a new customer engagement tool in a single region, keeping the project focused and providing clear insights into digital conversion rates.
B. Planning the Pilot
Using your OKRs and KPIs, define clear objectives for each pilot. Create a detailed timeline that includes planning, execution, review, and iteration phases. Assign specific roles to team members and establish decision points to monitor progress.
Exercise:
Draft a pilot plan using a provided template. Include objectives, a timeline, defined roles, and expected outcomes. Review the plan with a cross-functional team to ensure clarity and alignment.
C. Allocating Resources
Allocate financial and human resources without overcommitting. Use existing tools and digital platforms to monitor progress and flag issues early.
Example:
A startup assigns a small, dedicated team to manage a pilot project for a new app feature. The team uses Trello to manage tasks and Google Sheets to track performance metrics.
3. Executing the Pilot Projects
After planning, move to execution. In this phase, implement your pilot project following the structured guidelines of your governance framework.
A. Kick-Off and Sprint Planning
Hold a kick-off meeting to explain the pilot's objectives, roles, and timeline. Break the pilot into short sprints with defined deliverables and set up a sprint backlog. Document every step of the process for later review.
Example:
During a kick-off meeting, the pilot team outlines a two-week sprint to develop a prototype, creates a sprint backlog, and assigns tasks using an agile board.
B. Daily Stand-Ups and Ongoing Communication
Hold daily stand-ups where each team member reports on progress, discusses challenges, and outlines next steps. Use collaboration tools like Slack or Microsoft Teams to ensure everyone remains aligned and promptly addresses issues.
Exercise:
Simulate a week of daily stand-ups. Have each team member provide a brief update and share one obstacle they face. Document key takeaways and action items from each meeting.
C. Conducting Sprint Reviews
At the end of each sprint, hold a sprint review meeting to demonstrate completed work to stakeholders. Collect feedback on performance and identify any discrepancies between planned and actual outcomes.
Example:
A pilot team presents a working prototype of a new app feature to a focus group of customers. The team gathers specific feedback on the user interface and documents necessary improvements for the next sprint.
D. Holding Retrospectives
Conduct retrospective meetings to reflect on the sprint. Discuss what went well, what needs improvement, and decide on actionable steps for the next cycle. Use standardized feedback templates to capture insights.
Exercise:
Use a feedback template to record team insights at the end of a sprint. Discuss these insights and identify three specific actions to improve the next sprint.
E. Iterating Based on Feedback
Implement changes promptly based on the feedback received. Document each iteration and compare results over time to measure improvements.
Example:
After a retrospective, the team refines its sprint planning process by adjusting task estimates. They document the changes and later observe reduced cycle time and higher output quality.
5. Best Practices for Pilots and Iterations
Ensure your pilot projects deliver meaningful insights by following these best practices:
- Start Small and Scale Gradually:
Begin with manageable projects and scale successful pilots. - Maintain Open Communication:
Encourage regular, transparent updates and feedback among team members. - Measure Everything:
Track progress using KPIs that align with your objectives, and compare these metrics to your targets. - Foster a Learning Environment:
Encourage experimentation and view failures as opportunities to learn. - Engage Stakeholders Throughout:
Involve internal and external stakeholders at every step to maintain alignment with strategic goals.
Example:
A manufacturing firm starts a small pilot to test a new production process. By measuring cycle times and defect rates, they identify key improvements and gradually scale the pilot to other production lines.
6. Tools and Resources
Use a range of tools to support your pilot projects and iterations:
- Project Management Tools: Trello, Jira, or Asana for task management and progress tracking.
- Collaboration Platforms: Slack or Microsoft Teams for real-time communication.
- Dashboards and Reporting Tools: Google Sheets, Power BI, or similar platforms to visualize KPIs.
- Templates: Standardized templates for sprint planning, retrospectives, and feedback collection.
Example:
A technology company integrates Jira with Slack for real-time task updates and uses a Power BI dashboard to monitor sprint performance, allowing quick responses to deviations from targets.
7. Final Thoughts
Putting governance into action through pilots and iterations transforms your innovation framework from theory into practice. By selecting the right projects, executing them in structured sprints, and iterating continuously based on real-world feedback, you validate your ideas, mitigate risks, and build a robust system for sustainable innovation. Embrace this process and empower your teams to keep experimenting, learning, and adapting.
In the next chapter, we will explore Leadership Alignment and Expansion. You will learn how to secure top management commitment, build cross-functional support, and extend your governance framework across your organization to drive sustained innovation.
ToDo for this Chapter
- Create Pilot Program Execution Chechlist Template, attach template to Google Drive and link to this page
- Create Chapter Assesment questionnaire to Google Drive and attach to this page
- Translate all content to Spanish and integrate to i18n
- Record and embed video for this chapter